faq's

What if I want to use the meeting rooms for more than 2 hrs per week?

If the meeting rooms are available then you can book a room for additional hours. There is a charge of $30 per hour + GST. To ensure fair access to all, a member who has not yet used their 2-hour per week allocation will be given preference for a time slot over someone who has already used their allocation.

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Are there other options for client meetings other than the meeting rooms?

Absolutely! Bureaux has many options for meeting clients outside of meeting rooms. In fact, many of our members prefer to meet with clients in the lounge, library or café given the unique ambience of these areas. Meeting rooms are generally only used by these members when absolute privacy is required, or meetings of a workshop, mediation or seminar nature are being held. It’s entirely up to you the best pace for your meetings, however if you have already used your meeting room usage for the week you can be assured there are many other great open-access rooms at Bureaux to hold your meeting.

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What if I want to bring in more than one guest?

Generally you can bring in more than one guest as long as you give us advance notice. If the facility is already full then we may limit the number of additional guests you can bring and/or ask you to pay $15 per additional guest (to cover refreshment costs and the like).

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Can we hold our AGM, Board Meeting or other big event at Bureaux?

Yes you can. We suggest you book the conference room for this purpose. At least one person in the group needs to be a member of Bureaux and they can bring up to 12 guests. Each guest needs to be registered before they arrive and guests only have access to the conference room and bathrooms. Catering can be arranged as required. When you hire the conference room you have full use of the data projector, electronic whiteboard and teleconferencing (call charges may apply).

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What if I exceed 10 hours use in any one week?

We know that the amount of time you spend in Bureaux will vary as you respond to the demands of your business. We are therefore happy to be flexible if you need to be in Bureaux for more than 10 hours per week on the odd occasion. Our “10 hours per week” policy is to ensure all members have fair and equitable access to Bureaux’s services and facilities while keeping the price per membership down to a minimum.

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Do I need to book the meeting and conference rooms?

Yes you will need to book the meeting or conference room if you want to be guaranteed access. There are four methods for booking these facilities. You can phone, fax or email in your request, or book directly with one of our staff.

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How is Bureaux different to a serviced office?

In many ways Bureaux provides you with the convenience of having a workspace in the CBD but without the expense of a serviced office. As a guideline, serviced offices in the CBD typically cost in excess of $1000 per month, and they usually charge you for any extra business services you might use such as photocopying, printing, faxing, and accessing the internet. At Bureaux, these services are free. And as with a serviced office, you can have your business mail sent to Bureaux, you can leave your files and belongings in a locker if you need to duck out during the day, and our receptionist will greet your clients on your behalf. However, Bureaux does not currently provide permanent file storage facilities, offer personal phone answering services, and there is a limit placed on the number of hours you can access Bureaux each year. Our members find that the extra services a serviced office provides is not justified by the greatly increased costs, and therefore find Bureaux better value for money. 

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If you have any further questions about Bureaux please do not hesitate to contact one of our friendly service staff in Sydney on (02) 9290 1636 or Melbourne on (03) 9640 0419 or email info@bureaux.com.